If your product has an issue during its warranty period or you have any questions about order shipments, please contact us via the feedback form below and let us know what we can do to help.
All REGAIR products are fully warranted against defective materials and manufacturing faults for a period of twenty-four (24) months from the date of registered purchase, provided the warranty registration card is duly completed and submitted to REGAIR SDN. BHD. within ten (10) days of purchase, subject to the following provisions.
1. This warranty is non-transferable and does not cover damages caused by accidents, rental or commercial usage, misuse, public disturbances, acts of God or any unauthorized modifications or tampering.
2. The warranty will be rendered void if the serial number has been removed, defaced, or altered, or if the product has been repaired or modified by any party other than an authorized technician from REGAIR SDN. BHD.
3. The original dealer invoice and the warranty card must be presented for verification when requesting service.
4. During the warranty period, all required parts and labour or on-site service will be provided free of charge for twenty-four (24) months from the date of purchase.
5. This warranty does not cover breakable parts such as knobs, bodywork, or remote controls damaged due to battery leakage, or other external components subject to wear and tear.
On-Site Service Charges for Out-of-Warranty Repairs:
RM50 per trip - West Malaysia
RM65 per trip - East Malaysia
Note: Charges exclude the cost of spare parts and apply if warranty terms are not fulfilled.
